Return & Refund Policy

Last updated: July 22, 2026

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Eligibility

We accept returns within 30 days of delivery.

To qualify for a return, items must:

• Be unused and in their original condition.
• Include all original packaging and tags.
• Show no signs of wear, washing, damage, or alteration.

Exchanges

We offer free size exchanges for eligible items, subject to product availability. If your requested size is unavailable, you may choose a refund or store credit instead.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

If your order arrives damaged, defective, or you receive the wrong item, Twisted Tee will provide a prepaid return shipping label at no additional cost.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method used for the purchase.

Store Credit

Instead of receiving a refund to your original payment method, you may choose to receive 110% of your purchase value as store credit.

This includes:

• 100% of your original purchase amount.
• An additional 10% bonus provided by Twisted Tee.

Store credit can be used toward future purchases on our website.

Non-Returnable Items

Items that have been used, washed, altered, damaged after delivery, or returned without their original tags or packaging may not qualify for a refund or exchange.

Contact Us

If you have any questions about returns, exchanges, or refunds, please contact our customer support team through our Contact page.

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