Privacy Policy

Last updated: July 22, 2026

Twisted Tee operates this website and online store using the Shopify platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our website, we may collect:

• Name, email address, phone number, billing and shipping address.
• Account information and preferences.
• Order history, cart contents, wishlist items, and transaction details.
• Device information such as IP address, browser type, and operating system.
• Website usage information collected through cookies and similar technologies.

Payment information is securely processed by Shopify and our payment providers. Twisted Tee does not store your complete payment card details.

How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Manage your account.
• Provide customer support.
• Arrange shipping, returns, exchanges, and refunds.
• Improve our products and website.
• Detect and prevent fraud.
• Comply with legal obligations.
• Send marketing communications where permitted or where you have provided consent.

Cookies and Analytics

We use essential cookies to provide core website functionality, including shopping cart, account management, checkout, and security.

Optional analytics cookies are only enabled after you provide consent and help us improve your shopping experience.

Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including:

• Shopify
• Payment processors
• Shipping and fulfillment providers
• Hosting providers
• Analytics services
• Customer support providers

We do not sell your personal information.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

Data Security and Retention

We implement reasonable technical and organizational safeguards to protect your personal information. While no security system can guarantee complete protection, we take appropriate measures to safeguard your data.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal information.
• Request a copy of your personal information.
• Withdraw consent for optional analytics cookies.
• Opt out of marketing communications.

International Transfers

Your personal information may be processed or stored in countries outside your place of residence where our service providers operate. Appropriate safeguards are used where required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided on our Contact page.